Privacy Statement Last updated: 18 November 2025

Restore Native (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020.

This policy explains what information we collect, how we use it, and the rights available to you.

1. Information We Collect

We collect personal information when you:

• Submit a form on our website

• Download guides or gated resources

• Subscribe to our newsletter

• Sign up via HubSpot or Mailchimp

• Make an enquiry about plant supply or full-service planting

• Register for events (including QR code sign-ups)

• Interact with our website or social media

• Click on our ads

• Become a customer

This may include:

• Name

• Email address

• Phone number

• Business/farm name

• Property location and project details

• Any information you include in a message or form

We may also collect technical data such as:

• IP address

• Browser type and device information

• Pages visited and time spent on the site

• Form activity

• Email engagement (opens and clicks)

• Advertising interactions

2. How We Collect Personal Information

We collect information through:

• Website forms and landing pages (HubSpot)

• Newsletter signups (HubSpot + Mailchimp)

• Resource downloads

• Event registrations and QR codes

• Email analytics

• Digital advertising platforms

• Direct communication (email, phone, social media)

We use HubSpot and (temporarily) Mailchimp as third-party data processors to store and manage this information.

3. How We Use Personal Information

We use your personal information to:

• Respond to enquiries

• Provide quotes and project information

• Supply plants and deliver full-service planting

• Send resources, guides, and newsletters

• Manage events and follow-up communication

• Improve our website, services, and marketing

• Understand demand and plan operational capacity

• Build audiences and optimise advertising (where you have consented)

• Meet legal obligations

We only use your information for purposes you have consented to, or that are necessary for legitimate business operations.

4. Marketing Communications

If you opt in, we may send:

• Planting guides and educational resources

• Newsletters and updates

• Project planning information

• Funding guidance

• Event invitations

• Promotions and service announcements

These may be sent through HubSpot or Mailchimp while Mailchimp is still operating in the background.

You may unsubscribe at any time using the link in any email, or by contacting us directly.

5. Cookies & Website Tracking Technology

We use cookies and similar technologies to:

• Improve your browsing experience

• Analyse website traffic (via HubSpot)

• Understand visitor behaviour

• Personalise content

• Support advertising (e.g., Google Ads)

• Link website activity to your contact record (after you submit a form)

Cookies may be set by:

• Restore Native

• HubSpot

• Google

• Mailchimp (legacy)

You can disable or clear cookies via your browser settings.

6. Sharing and Storage of Information

We do not sell personal information.

We may share your information with:

• HubSpot (CRM and marketing platform)

• Mailchimp (email marketing — being phased out)

• Contractors involved in delivering planting services

• Advertising platforms such as Google Ads

• Regulatory bodies if legally required

Data is stored securely within HubSpot and, during transition, Mailchimp.

7. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Access the personal information we hold about you

• Request corrections

• Request deletion (where permitted)

• Withdraw consent from marketing

• Ask how your information has been used

To exercise these rights, contact us at: office@restorenative.co.nz

8. Data Retention

We retain personal information only for as long as necessary to:

• Deliver requested services

• Manage customer relationships

• Comply with legal obligations

• Provide marketing to subscribers who have opted in

You may request deletion at any time.

9. Changes to This Statement

We may update this Privacy Statement periodically.
Any updates will be published on this page with a revised date.

10. Contact Us

If you have any questions about this policy or how we handle your information, please contact: 

Restore Native Ltd
454 Aspin Road
Te Miro 3496 
Cambridge
office@restorenative.co.nz